The Bold 360ai – Our Call Centre Artificial Intelligence (AI) Chatbot
It’s time to break through to the other side and unlock your business’s potential
LMS & E-learning for Corporates and Higher Education Institutions
(online course development for training in your Businesses, universities, colleges, etc.)
Leadership Training, Coaching and Mentorship
In this business unit we empower organisation’s staff members with skills needed to LEAD and WIN in the 21st century.
Our Call Centre Artificial Intelligence (AI) Chatbot – The Bold 360ai
Our AI technology is more than a Human AI software. No matter how your customers want to engage — through chatbot, dynamic search bar, or virtual agent — we harnesses artificial intelligence to make self-service more engaging and intuitive.
We cut the costs of running your call centre. We have fostered key partnerships with leaders in Robotic Process Automation, machine learning and Artificial Intelligence.
The Digital Human Expert is built to replicate human expertise. This solution enables an expert to register on our Cognitive Services Portal where they can model and train a human decision.
The decision model is trained by presenting the expert with scenarios where the expert then have to make a decision. The algorithm is designed to sample the scenario’s in a way to decipher the human expert’s decision tree with the least amount of training.